At Dell, internal communications are taking a strong hold
within the employee’s everyday life style. Internal communications such
as; LinkedIn, Facebook, Twitter, and Instagram has helped employees
connect with their co-workers.
The intent that Dell has for their employees is not about
sharing ideas but rather character building to share company thoughts and
opinions internally.
“You do not have to reinvent the social media wheel to do
it, nor must you compromise data security. At Dell, for example, we use
Salesforce’s Chatter, a collaboration tool that enables internal social
networking. It delivers the familiar look and feel of sites like Facebook or Twitter
to enterprise customers on a secure platform,” Exclaims Dell.
In this comment, management is speaking about employee’s
being more productive and interacts more frequently. When you have offices all
around the world what better way to interact with other peers.
CEO Michael Dell is an active participant which is engaging
to his employees. The internal communications software at Dell allows employees
to see updates on people, projects, and share files immediately.
Dell speaks loud about treating employees just as you would
a customer. “Don’t neglect them when you consider your social media strategy.
Whether your goal is to enhance productivity, spread company news, strengthen
the culture, or all three, you don’t have to compromise the security of
sensitive company information to use social media to accomplish it,” well said
Dell.
